Online Therapy in The Bronx

Sessions by video, and a one-seat ride when you want to come in: the 2 and 5 trains run from the Bronx directly to Sterling St.

Crown Counseling serves Bronx residents through secure telehealth sessions, removing transportation barriers that can make accessing mental health care difficult. Our therapists provide culturally responsive care for the Bronx's diverse communities. We accept Medicaid, Healthfirst, MetroPlus, Fidelis, and other plans commonly used in the Bronx, and many clients pay $0 copay.

How video sessions work

Our clinicians are licensed in New York State, so a client in The Bronx gets the same therapist, the same session and the same insurance coverage as someone walking into our Crown Heights office. Before each appointment we send a secure link. You need a camera, a connection and a door that closes.

If you ever want to come in, you can. Most sessions are by video. For occasional in-person visits: 2/5 Train: Direct from any Bronx 2/5 station to Sterling St, or transfer to the 3 at Franklin Ave for Kingston Ave. 4 Train: Ride to Franklin Ave in Crown Heights, transfer to the 3 for one stop to Kingston Ave.

Who you might see

Clinicians whose profiles list the work highlighted on this page. The office matches you after a short call, so this is who works in these areas, not a menu.

Alexa Goldfeder
Licensed Master Social Worker
Family Therapy, Individual Therapy (Telehealth), Teen Therapy, Trauma Treatment
Racheli Solomon
Licensed Master Social Worker
Family Therapy, Individual Therapy (Telehealth), Teen Therapy, Trauma Treatment
Esther Geisinsky
Licensed Master Social Worker
Family Therapy, Individual Therapy (Telehealth), Teen Therapy
Hannah Kraus
Licensed Master Social Worker
Family Therapy, Individual Therapy (Telehealth), Trauma Treatment

Mental health resources in The Bronx

Weekly therapy is one part of care. These are the places in and around The Bronx for the moments it is not enough, or for someone who needs a clinic that takes Medicaid or a sliding scale today. Our own list of hotlines is on the resources page.

If you are in crisis right now

Call or text 988. From a 212, 718, 646, 917, 347 or 929 number you reach NYC 988 directly; from any other area code, ask to be transferred to NYC 988. Chat is at nyc988.cityofnewyork.us.
NYC 988 can send a Mobile Crisis Team to you, anywhere in the city, between 8 am and 8 pm, seven days a week. You can ask for one for yourself or for someone else.
If someone is in immediate danger, call 911 or go to the nearest emergency room. Every emergency room can stabilise a psychiatric emergency; the programs listed below are the ones built for it.

Psychiatric emergency, 24 hours

NYC Health + Hospitals/Jacobi, psychiatric emergency (CPEP)
1400 Pelham Parkway South, Bronx, NY 10461
Open 24 hours. Call 988 first if you can; they will direct you.
NYC Health + Hospitals/Lincoln, psychiatric emergency
234 East 149th Street, Bronx, NY 10451

Addresses and numbers checked 28 September 2026 against each organisation's own site or NYC government listings. If one is wrong, tell us on the feedback page.

What we offer The Bronx residents

Individual Therapy (Telehealth)Family TherapyTrauma TreatmentTeen Therapy

Questions from The Bronx

Are your therapists licensed to see someone in The Bronx?⌄

Yes. Every clinician is licensed in New York State, which covers The Bronx. Sessions are by secure video from wherever you are, and if you ever want to come in, our office is at 1398 Carroll Street in Crown Heights, Brooklyn.

What do I need for a video session?⌄

A phone, tablet or computer with a camera, a reliable connection, and a private place to talk for the session. We send a secure link before each appointment; there is nothing to install.

Is video therapy as effective as in person?⌄

For most people and most concerns, yes, and the research on it is consistent. Where in-person work matters more, for some children or some trauma treatment, your clinician will say so and you can come to Crown Heights for those sessions.

Do you take my insurance?⌄

We are in network with most major plans, including Medicaid, Healthfirst, MetroPlus and Fidelis, and video sessions are covered the same way as in-person ones. Tell us your plan on the intake form and the office will confirm coverage first.

What happens after I fill in the form?⌄

The office calls you to ask what you are looking for, match you with a clinician who works in that area, and find a time that works with your day.

Start therapy in The Bronx

Fill out the short form below. We verify your coverage and get back to you — usually the same day.

Prefer to talk? Call (718) 208-4780 and a real person answers.

The office is closed, reopening soon. Fill this in and we will come back to you.

This form is not for emergencies. If you are in crisis, call or text 988, the Suicide & Crisis Lifeline, or dial 911.