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Teletherapy in NYC

Video sessions with New York-licensed therapists, in-network with most major plans including Medicaid. From any borough, or anywhere in New York State, with the goal of an intake the same week.

Teletherapy in NYC should not mean a rotating pool of strangers on an app. At Crown Counseling you are matched with one New York-licensed therapist and you keep them, by secure video, from your apartment in Brooklyn, Manhattan, Queens, the Bronx or Staten Island, or from anywhere else in New York State. We are in-network with most major plans, including Medicaid, Medicare and the Healthfirst, MetroPlus and Fidelis plans a lot of the city carries, and a video session usually has the same copay as an office visit. CBT, DBT, EMDR, IFS, couples work and child therapy all run over video. Our goal is an intake the same week you reach out.

This may be a good fit if…

  • ✓Anyone in the five boroughs who would rather not add a subway ride to a therapy hour
  • ✓Anyone physically located in New York State, including upstate, Long Island and the Hudson Valley
  • ✓Busy schedules: lunch breaks, early mornings, evenings
  • ✓Parents who can't easily get a sitter
  • ✓People with chronic illness, mobility, or anxiety barriers to leaving home
  • ✓Anyone who simply prefers therapy from a familiar, private space

Key benefits

The Same Clinician Every Week

Not a rotating pool. You are matched with one licensed therapist and you keep them, exactly as you would in the office.

Your Insurance, Same Copay

New York requires plans to cover telehealth the way they cover office visits. We are in-network with most major plans, including Medicaid and Medicare, and our clients most often pay $0 to $35 a session.

Licensed in New York

Every clinician holds a New York State license. That is what makes a video session with us legal and insurable, and it is the thing national apps cannot always promise.

Real Trauma Work, Not Only Talk

EMDR, IFS and DBT all run over video, with bilateral stimulation delivered on screen or by tapping. We screen for whether that is appropriate for you.

Fewer Reasons to Cancel

The commute is one of the most common reasons a course of therapy quietly stops. Removing it is a clinical decision, not just a convenience.

Online Therapy in All Five Boroughs

Our office is in Crown Heights, Brooklyn, but Brooklyn, Manhattan, Queens, the Bronx and Staten Island are all served the same way by video: the same clinicians, the same insurance, the same copay. If you want the option of walking in sometimes, many of our therapists see clients both ways.

Same Therapy, Different Delivery

CBT, DBT, EMDR, IFS, couples therapy, and child therapy with parent involvement all work well by video. The relationship with your therapist is what carries the work, and that translates fully online.

How Sessions Work

You get a private link before each session. No downloads, no accounts. Sessions are 45 to 50 minutes, and longer for EMDR or couples work when needed. You'll need a quiet, private space, a reliable connection, and headphones.

EMDR & Trauma Work via Telehealth

We deliver the full EMDR protocol by video using on-screen bilateral stimulation, our own free online tools, or self-administered tapping, with the same preparation and pacing as in person.

Anywhere in New York State

Beyond the city, we see clients in Westchester, Long Island, the Hudson Valley, the Capital Region, Rochester, Buffalo and the North Country. New York licensing requires you to be physically in the state at session time.

Coverage and Copays

Every plan we are in-network with covers teletherapy the same way it covers in-person sessions. Copays, plans, and how we confirm your benefits are covered on a separate page.

Online therapy and insurance →

What to expect

  1. 1

    Complete the intake form; we get back to you the same day

  2. 2

    A clinical intake with our team, by video, then your match

  3. 3

    A test link before your first appointment so you can check your setup

  4. 4

    Weekly sessions with the same therapist, by video

Ready to start?

Tell us a little about yourself and we will match you with one of the therapists who offer teletherapy.

Get matched →

Therapists who offer teletherapy

See the whole team →
Shulim GoldringDoctor of PsychologySimcha YafehLicensed Master Social WorkerJonathan NewmanLicensed Master Social WorkerCara GoldsmithLicensed Mental Health CounselorMoshe DelerbLicensed Master Social WorkerSarie KorfLicensed Master Social WorkerLea Zajac-OsdobaMental Health Counselor-Limited PermitEfrat ShoshanLicensed Master Social WorkerRacheli SolomonLicensed Master Social WorkerHannah KrausLicensed Master Social WorkerChanah FaygenLicensed Master Social WorkerBen ShannonLicensed Clinical Social WorkerRikal KahanovLicensed Master Social WorkerJacqueline MizrachiLicensed Master Social WorkerAlexa GoldfederLicensed Master Social WorkerRikal MangelLicensed Master Social WorkerAliza SklarLicensed Master Social WorkerYekuciel JacobsArt TherapistYehuda SherPsyD Doctorate StudentFraidy SteinbergLicensed Master Social WorkerSara BlumLicensed Master Social WorkerEsther GeisinskyLicensed Master Social WorkerRebecca SalemanLicensed Master Social WorkerGavriel VelenskiMental Health Counselor-Limited Permit

Frequently Asked Questions

Is online therapy covered by insurance in NYC?

Yes. New York State requires state-regulated plans to cover telehealth the same way they cover in-person care. We are in-network with Aetna, Cigna, Empire BlueCross BlueShield, Anthem BlueCross BlueShield, Anthem HealthPlus, Healthfirst, MetroPlus Health, Fidelis Care, Affinity Health, 1199 SEIU, NYCE PPO, Northwell Health, TRICARE, Medicaid and Medicare, and we confirm your copay for video sessions before the first one.

Can I see a therapist online with Medicaid in NYC?

Yes. We are in-network with New York Medicaid and with the Medicaid managed care plans most New Yorkers carry, including Healthfirst, MetroPlus and Fidelis. Medicaid clients typically pay $0 per session, in person or by video.

Do I have to be in New York during the session?

Yes. Our clinicians are licensed in New York State, and the license covers you wherever you are in the state: any borough, Long Island, Westchester, upstate. For short trips out of state we reschedule. If you are moving out of state long-term, we help you transfer to a licensed provider there.

Is teletherapy as effective as in-person therapy?

For most concerns, including anxiety, depression, and PTSD, research finds teletherapy comparable to in-person care. What drives therapy is the relationship with your therapist, and that translates fully by video. Some situations still call for in-person work, and your therapist will say so.

How is this different from Talkspace or BetterHelp?

Three ways. You see one New York-licensed clinician every week by live video, not a changing pool and not text. We bill your insurance directly, so you pay a copay rather than a subscription. And if you want to come in sometimes, there is an office in Crown Heights with the same therapist in it.

Can I switch between video and in-person?

Yes, if your therapist sees clients in our Crown Heights office. Many clients mix the two. Tell your therapist what you need and they will plan sessions with you.

How quickly can I start?

Our goal is to have your intake the same week you reach out. We get back to you the same business day, verify your coverage, send your intake forms, and match you to a therapist whose skills fit what you are coming in for. The sooner you complete your intake forms, the sooner we can see you.

How soon can I get started?

Our goal is to have your intake the same week you reach out. After you submit the intake form, our care coordinator calls within one business day to verify your insurance, answer questions, and send your intake forms. The sooner you complete your intake forms, the sooner we can see you.

Get matched with a therapist and meet online

Fill out the short form below. We verify your coverage and get back to you — usually the same day.

Get matched2-minute sign-up formCrown Counseling Team

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